1. Customer Services - Terms and conditions - John Lewis [100.00%]

damage – what is covered Repair costs if your product breaks down as result of accidental damage. Accidental damage – what isn’t covered 1. Breakdown, which is covered under the terms and conditions of your service plan. 2. Repair costs for: unblocking drainage channels in refrigeration equipment; work covered by a manufacturer's recall of the product;

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2. MP3 Players - John Lewis [87.50%]

to 16GB Over 30GB Shop by Price under £130 £170 & Over Buying Guide MP3 players MP3 Players Free standard delivery

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3. Customer Services - Delivery - John Lewis [66.67%]

year. The public dispose of over 1.2 million tonnes of waste every year in the UK, and landfill sites are now reaching full capacity. Much of this waste can be recycled, and the resources recovered to make new consumer goods. The WEEE regulations aim to reduce the quantity of electrical and electronic items disposed of in this way, and will encourage everyone to play a part in protecting our

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4. Gifts for Her - John Lewis [58.33%]

£20 to £50 Over £50 Beauty Bath & Body Beauty Sets Body Care Skin Care Fashion Accessories Women's Watches Handbags Purses & Keyrings Leather Accessories Knitwear

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5. Gifts for Him - John Lewis [58.33%]

to £50 Over £50 Fashion Accessories Knitwear Cufflinks Leather Accessories Underwear Wallets For the Home Clock Radios Bar Gifts DVD Sets Gardening Gifts Pens &

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6. Wine Cabinets - John Lewis [58.33%]

£900 and over See also Fridges Freezers Fridge Freezers Buying Guide Wine cabinets Waitrose Wine Direct Select from over 1000 wines and spirits, pre-mixed cases, gifts and special offers

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7. TV Special Offers - John Lewis [41.67%]

to 42" Over 43" Shop by Type LCD Plasma Shop by Price under £999 £999 to £1,529 £1,529 and Over Information TVs

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8. John Lewis - Gift Vouchers [33.33%]

team to buy gift vouchers over £200 Please visit our shops if you'd like to buy gift vouchers with your John Lewis or Waitrose account card.

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9. Customer Services - Further Questions - John Lewis [33.33%]

to 350,000 products laid out over several floors and many departments. Trying to replicate this choice online would make it difficult to ensure ease and speed of use for our customers. Nearly all the items we sell online can be found in a John Lewis shop, notable exceptions being flowers and hampers. However, there may be instances when a shop doesn't stock a full range or the item is out of

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10. Customer Services - More About Us - John Lewis [33.33%]

retailer in a poll of over 6000 shoppers. The Consumer Satisfaction Index 2008, carried out by retail analysts Verdict Research, asked customers to rate retailers in terms of range, price, convenience, quality, service, ambience, facilities and layout. We’re delighted to have improved our 2007 score and attained the highest ever score in the index. Even better, our Waitrose food shops

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