1. Customer Services - Terms and conditions - John Lewis [100.00%]

they are faulty: Goods made to your specification Perishable goods (for example flowers and food) Mattresses, mattress toppers, duvets, pillows, personal grooming products, cosmetics, pierced jewellery, children’s car seats CD, DVD, tapes or other recording media, software or videos if their seal is broken. Swimwear and lingerie Please see our Refund policy

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2. Curtains, Poles & Blinds - John Lewis [77.03%]

Measuring for made-to-measure curtains made specially for you, with a choice of fabrics, linings and headings. Ready made curtains Plain and patterned curtains with a range of heading styles. Measuring for

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3. Customer Services - Delivery - John Lewis [66.22%]

Made to measure products Made to measure curtains and Roman blinds For these products, (usually available within 7 days), regardless of order value, we offer: FREE Standard delivery on a working day of your choice, or Morning delivery on working day of your choice: £6.00 , or Saturday morning delivery on a Saturday of your choice:

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4. Aspen Large Sofa, Beige/Nutmeg - John Lewis [44.59%]

to order 20% Cancellation Fee on Made to Order products Terms and conditions If you decided to cancel your Made-to-order product for any reason, it is unlikely that we could sell it to another customer at full selling price. We'll therefore charge a cancellation fee of 20% of the order price. Our usual refund policy does

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5. Pictures & Paintings - John Lewis [37.84%]

View All Made to Order Art Collection Abstract Figurative Floral Landscape Photography Sculptures Made to Order Abstract Animation Floral Landscape

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6. Customer Services - Shopping with Us - John Lewis [32.43%]

and blind fabrics in our made to measure section. You can order up to 6 swatches at a time and they'll be posted to you within 5 working days. These free services are only available in the UK. We’re sorry, but the service doesn’t include samples of leather upholstery (though you can view these in our shops), nor does it include curtain fabrics which don't form part of our made to

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7. Customer Services - Order Information - John Lewis [32.43%]

cost. * Cancellation of made-to-order products Should you wish to cancel your made-to-order or made-to-measure product for any reason, it is unlikely that we could sell it to another customer at full selling price. We will charge a cancellation fee of 20% of the full selling price. In respect of these products our usual refund policy does not apply and products cannot be returned or

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8. Customer Services - More About Us - John Lewis [21.62%]

keep you updated on progress made . Shops If you are not satisfied with the level of service you receive in a John Lewis shop, please discuss the issue with a manager in the relevant department. If you were unable to do this, or feel unhappy or dissatisfied with the response you received, please contact the Customer Service department at the branch in question. Contact details can

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9. Customer Services - Further Questions - John Lewis [21.62%]

Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm. If you or the intended recipient are not available, each time an attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to

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10. Home & Garden - John Lewis [21.62%]

Made to measure blinds Beautiful blinds Made for you in just 7 days. Fitted kitchens Dream kitchens come as standard. View our in-store ranges. Measuring up for furniture

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