1. Customer Services - Terms and conditions - John Lewis [100.00%]

ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came

http://www.johnlewis.com/Help/Help.aspx?HelpId=46 - 104.0kb

2. Customer Services - Further Questions - John Lewis [100.00%]

order from johnlewis.com and collect from a shop? Currently it’s not possible for you to order from the website and pick up from your nearest shop. However, you can “call and collect” from our shops on a wide range of goods. Simply make a note of the product code or name, and then either visit or telephone your nearest John Lewis shop. Click here to find your nearest shop or Click

http://www.johnlewis.com/Help/Help.aspx?HelpId=11 - 79.8kb

3. Customer Services - Order Information - John Lewis [48.48%]

1. Returns via courier collection Complete our online form including: order number, stock number, the reason for the return and whether you want a refund or a replacement. We will email you back with further instructions and we will arrange for the courier to come to collect the product you wish to return - free of charge. Click here for our online returns form 2. Returns via a

http://www.johnlewis.com/Help/Help.aspx?HelpId=7 - 70.6kb

4. Customer Services - Delivery - John Lewis [24.24%]

tumble dryers), where we'll collect your old appliance at the same time as delivering your new one. See individual product pages for details; the price is £9 per item. To check if our disposal service is available for your old appliance or to find an installation company for a new appliance, please enter the full postcode of your delivery address on the product description page. If you

http://www.johnlewis.com/Help/Help.aspx?HelpID=2 - 75.4kb

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