1. Customer Services - Order Information - John Lewis [100.00%]

or videos. Delivery charges We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. We do not charge for returns except for unwanted purchases of furniture, large electrical appliances and outdoor toys. * Unwanted purchases of furniture, large electrical appliances and outdoor toys Please check the

http://www.johnlewis.com/Help/Help.aspx?HelpId=7 - 70.6kb

2. Customer Services - Shopping with Us - John Lewis [41.38%]

VAT but exclude delivery charges. Standard delivery is currently free on all orders, but we do charge for next and named day delivery. Different delivery options apply in our shops. Our online prices are the same as in John Lewis shops, although occasionally you may find a lower price in one of our shops if they are matching the price of a local competitor, or online if we have a

http://www.johnlewis.com/Help/Help.aspx?HelpId=9 - 70.0kb

3. Customer Services - Delivery - John Lewis [41.38%]

standard delivery offer Charges and options Delivery arrangements Made to measure products Deliveries to multiple addresses Disposal, installation and recycling Free standard delivery offer We're currently offering free standard delivery on everything you order from johnlewis.com.

http://www.johnlewis.com/Help/Help.aspx?HelpID=2 - 75.4kb

4. Apple iPod Touch, 32GB, Black - John Lewis [27.59%]

play (audio) from a 3-hour charge; 1.5-hour fast charge to 80% capacity Autosync your entire iTunes library Create playlists and rate songs Shuffle songs or albums Customise menus Store and view contacts, calendars and to-do lists. Sleep timer and alarm clock function. Key Features Accessories

http://www.johnlewis.com/230474510/Product.aspx - 83.9kb

5. Department Stores - Shop services - John Lewis [13.79%]

completely free of charge. Discover more Gift List The John Lewis Gift List is the UK's market leading service* (*Retail Intelligence Report January 2007) and first choice for people with a major event to celebrate . Go to the Gift List website

http://www.johnlewis.com/Shops/DSTemplate.aspx?Id=375 - 64.3kb

6. Customer Services - Further Questions - John Lewis [13.79%]

credit the amount of VAT charged in the total amount of the goods. Question index How do I change my online account information and communication preferences? If you wish to change or update your online account information (including your email address, password or communication preferences) simply click on `Your Orders` in the top menu bar or click here to go the `Your

http://www.johnlewis.com/Help/Help.aspx?HelpId=11 - 79.8kb

7. Aspen Large Sofa, Beige/Nutmeg - John Lewis [13.79%]

price. We'll therefore charge a cancellation fee of 20% of the order price. Our usual refund policy does not apply to made-to-order products, which cannot be returned or exchanged unless faulty. Neither of the above conditions affect your statutory rights when goods are faulty, or not as described. I have read and understood these terms and conditions

http://www.johnlewis.com/230450833/Product.aspx - 87.0kb

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